Shipping
We pay the shipping on most orders $100.00 and over. For orders under $100.00 there is a flat shipping fee of $13.95, which will be added to your total at checkout. Barber chairs and furniture do not qualify for free shipping no matter the total of the order. Please see barber chairs and furniture for additional shipping policies on these items.
There is an additional fee of $3.75 on any order being sent to a residence. This fee applies even if your barber shop is in your residence. This fee is separate from the shipping fee and will be added to your order no matter the total. If your order is under $90.00 you will be charged the shipping fee of $13.95 as well as the $3.75 residential fee.
There will be additional shipping charges for orders that are being shipped to Alaska, Hawaii, FPO, and APO addresses as these orders have to be shipped through the post office. Please call us at 757-291-3647 to find out the actual shipping charges on your order. If you place an order online going to one of these addresses we will call or e-mail you with the shipping charges and will not be able to send the order out until we get approval on the shipping. Due to US Post Office regulations aerosol spray cans cannot be shipped to Alaska, Hawaii, FPO, or APO addresses.
DELIVERY POLICY
5 to 7 business days in the US and up to 30 days elsewhere and the courier is UPS.
BARBER CHAIRS AND FURNITURE ITEMS
Additional freight will apply for all chairs and furniture items. Free shipping on orders over $90.00 does not apply to these items. Please call us at 1-757-643-6766 for discounted freight rates before placing an order for any of these items. Chairs and furniture items must be pre-paid. They can be paid by credit card (please see credit card policy) or can be paid in advance with a cashier’s check or money order.
Barber chairs, styling chairs, and furniture items such as shampoo cabinets, sinks, etc. cannot be returned for any reason. It is the buyer’s responsibility to examine the box and packaging for external damage at time of delivery and to note it on the truck driver’s delivery receipt before signing and accepting delivery. Wholesale Barber Supply is not responsible in the event that any damage occurred in shipping and the buyer fails to note the damaged condition of the box on the truck slip.
In the unlikely event that there is a defect with the chair or furniture item, the manufacturer reserves the right to replace the item or send a replacement part to fix the item. Neither Wholesale Barber Supply nor the manufacturer is responsible for any labor incurred by the buyer for the repair of the item.
DAMAGES
Any damage or shortage in a shipment must be reported within 48 hours of receipt of the package to Destinee Distributors, Inc will not accept any claims if not notified within 48 hours of receipt of the package.